FAQ

  1. What is your return policy?

    • Our return policy allows you to return items within 30 days of purchase for a full refund or exchange, provided they are in their original condition and packaging.

  2. How can I track my order?

    • After your order is shipped, you will receive an email with a tracking number and a link to track your order in real time.

  3. What payment methods do you accept?

    • We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay.

  4. Do you ship internationally?

    • Yes, we ship to several international locations. Shipping fees and delivery times will vary based on your location.

  5. How can I contact customer service?

    • You can contact our customer service team via email at hunter5510x@gmail.com

  6. What should I do if I receive a defective item?

    • If you receive a defective item, please contact our customer service team with your order number and details of the issue. We will assist you with a replacement or refund.

  7. Can I change my order after it has been placed?

    • Orders can only be modified within a short window after placement. Please contact customer service as soon as possible to request changes.

  8. What is the estimated delivery time?

    • Delivery times vary by location and shipping method. Typically, orders are processed and shipped within 1-3 business days and delivered within 5-7 business days for domestic orders.

  9. Do you offer gift wrapping services?

    • Yes, we offer gift wrapping services for a small fee. You can select this option at checkout.