Refund policy
Your Satisfaction Matters
At ElectroHub, we stand behind the quality of our products. If you're not completely satisfied with your purchase, we're here to help.
Return Eligibility
You may request a return within 14 days of delivery if:
- The item is unused and in its original condition
- The product is in its original packaging
- You provide proof of purchase (order number)
Items returned without prior approval may not be accepted.
Non-Returnable Items
The following items cannot be returned:
- Used or damaged items (not due to our error)
- Clearance or final sale items
- Gift cards (if applicable)
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the product and packaging.
We will offer a replacement or refund after reviewing your claim.
Refund Process
Once we receive and inspect your return:
- Approved refunds will be issued to your original payment method
- Please allow 5–10 business days for the refund to appear in your account
Shipping fees are non-refundable unless the return is due to our error.
How to Start a Return
To begin a return request, contact us at:
📩 electrohub.techstore@gmail.com
Please include:
- Your full name
- Order number
- Reason for return